Refund Policy
REFUND POLICY
There is no exchange or refunds due to change of mind. If items are received defective or damaged, do contact us immediately (within 7 days) at +65 83334136 or send us an email at info@8storeytree.com.
In the event that the items cannot be replaced due to stock limitations, refund will be issued in the form of store credits with the following conditions:
- Items were purchased from our online store, shop.8storeytree.com or our stockist, The Panic Room.
- Items are accompanied with an original receipt.
- Orders are within 7 days of receipt.
- Items are in sellable condition with its original packaging undamaged.
- Items do not fall under the following categories:
- Sale items
- Items with expiry dates
- Customised items
Please note the following:
- Each receipt is only allowed a 1 time return or exchange.
- All returns will be checked and compared to new products to ensure it is in a sellable condition before store credit is issued.
- International buyers would have to bear shipping to Singapore, please contact us for instructions prior to returning items.
How to earn your points
Spending your hard-earned points is easy! Simply apply your points for a discount at checkout!
Accumulate points by executing these missions
Place Order
2 points
Birthday reward
100 points
Follow Instagram
100 points
Like Facebook page
100 points
Follow TikTok
100 points
Subscribe Youtube
200 points
All rewards
Earn more points for different actions, and turn those points into awesome rewards.
New Reward Program
Discount $1 for 100 film points
Claim a Thirtysi36 - 'I Shoot Film' Drawstring Pouch
300 film points
Claim a 3-Pack Fujifilm 400 35mm film
3,500 film points